The Island One Resorts Team is here to assist you. Please contact
us with any questions you may have. Also, comments and suggestions
are always welcome; contact us with your ideas on how we can serve
you better!
Our mailing address is:
8680 Commodity Circle
Orlando, FL 32819-9000
or use links below to contact us: |
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| Address/Phone Number Changes |
| Reservations |
| Owner Document Services |
| Direct Sales |
| Owner Financial Services |
| Contract Services |
| Human Resources |
| Marketing/Tour Inquiries |
| Owner Rewards Program |
| Vacation Sampler (Navigo Explorer) |
| External Exchange |
| General Questions/Comments |
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Reservations
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- Reservation requests
- Requests for banking and exchanging weeks
- External exchange information
- Bonus Owner rental discounts and Owner packages
- Galaxy Exchange Company, internal exchange
- Attraction Ticket Information
- Resort and vacation destination information
|
Email
Reservations
1.800.634.3119
1.888.475.2626 The Cove On Ormond Beach
1.800.494.5559 Charter Club Resort Of Naples Bay
407.856.7190
407.362.5583 Fax
Monday - Friday: 8:30 am - 7:00 pm EST
Saturday & Sunday: 9:00 am - 5:30 pm EST |
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Owner Document Services
|
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Title changes and inquiries
Name changes: Marriage, death divorce etc.
Owner contract/document inquiries
Email Owner Document Services
1.877.324.6608
407.215.4034
407.855.9553 Fax
Monday - Friday: 9:00 am - 5:00 pm EST
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Direct Sales
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- Expanding your Membership/Ownership
- Membership Options
Email Direct Sales
1-800-979-2147
407-362-5895 Fax
Monday – Friday: 10:00 am – 6:00 pm
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Owner Financial Services
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- HOA assessment billing and payments
- Mortgage payments
- Late fees and payments
- Payment histories or payoff information
- Wire transfer instructions
- Waiver of reserves
- HOA budgets
|
Email
Owner Financial Services
1.800.757.1867
1.877.304.4930 (if home resort is Grand Seas Resort)
407.812.6424
407.888.9566 Fax
Monday - Friday: 9:00 am - 5:00 pm EST |
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Member Services
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- Questions and information for new and existing ownerships
- E-mail and address changes and updates
- Information on how to use new and existing Ownerships for vacation planning
|
Email
Member Services
1.888.279.2960
407.362.5500
407.362.5858 Fax
Monday - Friday: 9:00 am - 5:00 pm EST |
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Human Resources
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- Job openings
- General HR questions
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Email
Human Resources
407.859.8900
407.362.5750 Job Hotline
407.206.2535 Fax
Monday - Friday: 9:00 am - 5:00 pm EST |
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Marketing/Tour Inquiries
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- Information on timeshare ownership
- Directions to Welcome Center
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Email
Marketing
1.800.851.3193
407.206.4102 Fax |
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Owner Rewards Program
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- Island One Resorts Circle of Friends Program
|
Email
Owner Rewards
1.800.833.7817
407.362.5664 Fax |
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Vacation Sampler (Navigo Explorer)
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- Reservation Procedures/Requests
- General Questions
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Email
Navigo Explorer
1.888.279.2497
407.812.6446 Fax |
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External Exchange
|
www.ii.com
Interval International:
For Liki Tiki Village, Parkway International & The Cove On Ormond
Beach
www.rci.com
RCI:
For Bryan's Spanish Cove & Orbit One |
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General Comments/Questions
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- Did you have a GREAT experience at an Island One resort and want
to tell us about it?
- Have general questions or concerns that you want to let us know
about?
|
Email
the Island One Customer Relations Department
1.888.279.2960 |
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